Pet Tags
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Guarantee & replacement tag policy

All pet tags - excluding Bling - are guaranteed for replacement for 5 years from the date of purchase against breakage, and for life against fading. Please avoid having multiple metal tags on your pet's collar which may rub against each other and cause damage to the tag or engraving. Brass tags always tarnish and will require occasionally polishing. For dogs who swim regularly we recommend stainless steel tags.

Our Bling tags are guaranteed against breakage for 3 years and for 1 year against the loss of any crystals during normal use. Bling tags should not be worn while swimming or at particularly active times - keep them for special occasions!

If we have made a mistake on your tag, or we have sent you the wrong tag, simply fill in our tag correction form and we will gladly send you a replacement tag free of charge. If necessary we will ask you to return the incorrect tag to us.

If you are not happy with your tag and would like a refund rather than a replacement, please return it to us within one month for a full refund.

Pricing & delivery

All prices include full engraving and delivery.

We aim to dispatch all orders within 24 business hours. Tags are sent by Royal Mail First Class Post in the UK or airmail outside the UK to the mailing address provided. If you have not received your order in the UK within 5 working days of placing your order, or within 10 working days if outside the UK, please complete and submit our  Correction/Replacement form or email us advising us of your order number.


Ready to start shopping? You are sure to find the right tag for your pet from our five tag ranges.